Scott had been investing in coaches for years. Most were group programs focused on one thing: get more customers. While he credits them as part of his journey, none of them looked at the foundation of his business. Nobody asked where he was spending his time, what could be delegated, or whether his agency could function without him in every seat. They just kept telling him to sell more.
When he connected with Jesse, the conversation went somewhere it had never gone before — systems. Scott's immediate reaction: "nobody else was doing this. Nobody else was thinking this way." Instead of jumping straight to client acquisition, they looked at the foundation first. Where was Scott spending his time? What could be trained? What did he need to document so his team could take over?
Scott spent time building training videos and processes for his team. It was more work upfront — he had to create what had never existed. But the payoff came fast. Once the systems were in place, his team handled fulfillment and he redirected his time toward revenue-generating work. He closed three new clients in his best month ever, all at higher rates. He added consulting services at a premium price point. His profit margins improved. And the prospects coming to him started treating him like the authority — they were serious about doing business.
The real proof came in two unplanned moments. First, Scott took a trip to Hawaii for his birthday month. He checked in for about an hour each morning, then spent the rest of the day with his wife. Some clients didn't even realize he was gone — the work kept getting done. Then, shortly after, his brother needed last-minute surgery. Scott was able to drop everything and be at the hospital without the business skipping a beat. As he puts it: it's not 100% hands-off, but the systems gave him something he never had — the ability to step away and trust that things keep moving.
Scott's advice is simple: be patient with the system, be patient with yourself. He's spent years and significant money on coaches. No regrets about any of it. But finding Jesse — and the systems-first approach that nobody else was talking about — is where the real change happened. As he told Jesse directly: "I don't want to work with anybody else. I just want to keep growing with you."